Trusted Umrah,
Hajj &
Pilgrim Medical TPA
Comprehensive Ground & Healthcare Support for Umrah and Hajj Pilgrims. Delivering reliable, compliant, and culturally sensitive services across Saudi Arabia.
Muasasah Wassim Al-Khayer Lakhdamat Moatamrin for Umrah Services is a Saudi-registered Umrah and Hajj services provider delivering end-to-end pilgrimage ground operations and medical Third-Party Administrator (TPA) services across the Kingdom of Saudi Arabia.
Registered under the Saudi Ministry of Commerce and operating since November 2023, Wassem Al-Khayer supports travel agencies, government-linked entities, and institutional partners with reliable, compliant, and culturally sensitive services for pilgrims from Malaysia, Indonesia, Brunei, Singapore, and Southern Thailand.
End-to-End Umrah & Hajj Ground Services
We provide fully coordinated Holy Land ground services, ensuring smooth, safe, and well-managed pilgrimage journeys from arrival to departure.
Hotel & Accommodation
Strategic booking and accommodation management near Haram with a network of trusted hoteliers.
Transportation & Mobility
Pilgrim transportation coordination, personal chauffeur services, and group logistics.
F&B Catering
High-quality food and beverage catering services, including special dietary requirement management.
Licensed Mutawif Services
Licensed Mutawif and Ibadah guide services to support spiritual obligations.
Logistical Support
On-ground logistics and operational support across Makkah, Madinah, Jeddah, and Taif.
Full Compliance
Services aligned with Saudi regulatory requirements and pilgrimage standards.
Pilgrim Medical TPA Services for Hajj & Umrah
In 2025, Wassem Al-Khayer expanded its operations to include Medical Third-Party Administrator (TPA) services. Our medical TPA services are designed to protect pilgrim health, manage medical costs, and ensure timely access to care.
"We work closely with accredited hospitals, clinics, and diagnostic centers across the holy cities to ensure prompt, ethical, and transparent healthcare delivery."
Medical TPA Core Capabilities:
- Hospital and clinic admission coordination
- Medical billing administration and claims settlement
- Accredited hospital and clinic panel management
- Emergency medical response and ambulance coordination
- Funeral management and repatriation assistance
- 24/7 multilingual pilgrim support hotline
Integrated Medical Support Services
Pre-departure Checkups
Ambulance Dispatch
Medicine Dispensing
Hemodialysis Coordination
Special Dietary Management
On-site Medical Staff
Our approach combines medical coordination, cultural sensitivity, and operational efficiency to meet unique healthcare needs of pilgrims.
Why Choose Wassem Al-Khayer
Proven Reliability
Permanent on-ground presence and 24/7 operational support ensure uninterrupted assistance.
Expertise
Trusted by travel agencies and hospitals for structured workflows and compliance discipline.
Peace of Mind
We manage complexities so pilgrims remain focused on worship without operational concerns.
Cost Efficiency
Effective claims management and negotiated provider arrangements help control costs responsibly.
Experienced Leadership & Multidisciplinary Team
Our management team brings decades of combined experience in Umrah and Hajj operations, healthcare administration, finance, insurance, and governance.
The leadership includes:
- Former senior personnel from Tabung Haji Malaysia
- Holy Land operations specialists with 30+ years of field experience
- Banking and financial governance professionals
- Insurance, takaful, and corporate development experts
This multidisciplinary structure enables Wassem Al-Khayer to operate with strong governance, cultural awareness, and regulatory alignment.
Our Mission
To safeguard the health and dignity of Muslim pilgrims through seamless, culturally informed medical administration and operational support—ensuring confidence, comfort, and spiritual focus throughout their sacred journey.
Our Vision
To become the most trusted global Medical TPA for pilgrim healthcare, driven by innovation, strategic partnerships, and uncompromising service excellence.
Contact Us
Ready to partner with us? Get in touch with our Saudi Arabia or Malaysia offices today.
Saudi Arabia – Head Office
No. 7982, Abdullah Khis Radhi Allahu Anhu Road
Makkah, Kingdom of Saudi Arabia
Office: +966 5552 26283
Hotline: +966 5999 49948
Malaysia – Marketing Office
Suite B, Level 5, Bangunan PERKIM
Off Jalan Ipoh, 51000 Kuala Lumpur
Hj Abdul Rahman: +6019 320 9197
Hj Ahmad Syakir: +6011 3957 2535
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